> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pineyard.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Duplicate an agent

> Duplicate an agent — clones its configuration into a new, freshly provisioned agent.

**Required scope:** `agents.edit`

**Idempotency:** an `Idempotency-Key` header is required when calling with an API key. See [Idempotency](/concepts/idempotency).


## OpenAPI

````yaml /api-reference/openapi.json post /agents/{id}/duplicate
openapi: 3.0.3
info:
  title: Pineyard API
  version: 1.0.0
  description: >-
    Programmatic access to agents, campaigns, calls, phone numbers, WhatsApp and
    results in your Pineyard workspace.
servers:
  - url: https://api.pineyard.ai
    description: Production
security:
  - bearerAuth: []
paths:
  /agents/{id}/duplicate:
    post:
      summary: Duplicate an agent
      description: >-
        Duplicate an agent — clones its configuration into a new, freshly
        provisioned agent.
      parameters:
        - schema:
            type: string
          required: true
          name: id
          in: path
        - name: Idempotency-Key
          in: header
          required: true
          description: >-
            Unique value (e.g. a UUID) per action, up to 200 printable ASCII
            characters. Reuse it only to retry the same request; the first
            response is replayed for 24 hours.
          schema:
            type: string
            maxLength: 200
            example: f1d2c3b4-0000-4000-8000-000000000000
      responses:
        '201':
          description: Created
          content:
            application/json:
              schema:
                type: object
                properties:
                  id:
                    type: string
                  name:
                    type: string
                  prompt:
                    type: string
                  greeting:
                    type: string
                    nullable: true
                  voice:
                    type: string
                  status:
                    type: string
                  preCallVariables:
                    type: array
                    nullable: true
                    items:
                      type: string
                  variables:
                    type: array
                    items:
                      type: string
                  systemVariables:
                    type: array
                    items:
                      type: string
                  extractionConfig:
                    type: object
                    nullable: true
                    properties:
                      prompt:
                        type: string
                        minLength: 1
                        maxLength: 4000
                      keys:
                        type: array
                        items:
                          type: object
                          properties:
                            name:
                              type: string
                              minLength: 1
                              maxLength: 64
                              pattern: ^[a-zA-Z_][a-zA-Z0-9_]*$
                            type:
                              type: string
                              enum:
                                - string
                                - number
                                - integer
                                - boolean
                                - array
                                - date
                                - datetime
                            description:
                              type: string
                              minLength: 1
                              maxLength: 500
                          required:
                            - name
                            - type
                            - description
                        minItems: 1
                        maxItems: 64
                      includeToolLogs:
                        type: boolean
                        default: false
                    required:
                      - prompt
                      - keys
                  agentType:
                    type: string
                  enableRecording:
                    type: boolean
                  endCallEnabled:
                    type: boolean
                  endCallMessage:
                    type: string
                    nullable: true
                  endCallTriggers:
                    type: array
                    nullable: true
                    items:
                      type: string
                  maxCallDurationSecs:
                    type: number
                    nullable: true
                  backgroundAudioId:
                    type: string
                    nullable: true
                  backgroundAudioVolume:
                    type: number
                    nullable: true
                  voicemailDetectionEnabled:
                    type: boolean
                  voicemailMessage:
                    type: string
                    nullable: true
                  screenerHandlingEnabled:
                    type: boolean
                  transferEnabled:
                    type: boolean
                  transferNumber:
                    type: string
                    nullable: true
                  transferMessage:
                    type: string
                    nullable: true
                  transferTriggers:
                    type: array
                    nullable: true
                    items:
                      type: string
                  language:
                    type: string
                  studioConfig:
                    type: object
                    nullable: true
                    properties:
                      agentName:
                        type: string
                        minLength: 1
                        maxLength: 100
                      industry:
                        type: string
                        maxLength: 100
                      designation:
                        type: string
                        maxLength: 100
                      companyName:
                        type: string
                        minLength: 1
                        maxLength: 120
                      companyDescription:
                        type: string
                        maxLength: 4000
                      languages:
                        type: array
                        items:
                          type: string
                          minLength: 1
                          maxLength: 40
                        minItems: 1
                        maxItems: 24
                      primaryLanguage:
                        type: string
                        minLength: 1
                        maxLength: 40
                      gender:
                        type: string
                        enum:
                          - female
                          - male
                          - neutral
                      tone:
                        type: string
                        enum:
                          - warm_professional
                          - formal
                          - casual
                          - assertive
                          - empathetic
                      goal:
                        type: string
                        minLength: 1
                        maxLength: 2000
                      briefText:
                        type: string
                        maxLength: 8000
                      welcomeMessage:
                        type: string
                        maxLength: 2000
                      guardrails:
                        type: array
                        items:
                          type: string
                          enum:
                            - no_fabrication
                            - no_scope_creep
                            - no_ai_disclosure
                            - no_medical_legal_advice
                            - no_pressure_selling
                            - data_privacy
                            - script_fidelity
                        maxItems: 10
                        default: []
                      flowSteps:
                        type: array
                        items:
                          type: object
                          properties:
                            id:
                              type: string
                              minLength: 1
                              maxLength: 64
                            title:
                              type: string
                              minLength: 1
                              maxLength: 200
                            detail:
                              type: string
                              maxLength: 2000
                          required:
                            - id
                            - title
                        maxItems: 30
                      flowGraph:
                        type: object
                        properties:
                          nodes:
                            type: array
                            items:
                              type: object
                              properties:
                                id:
                                  type: string
                                  minLength: 1
                                  maxLength: 64
                                type:
                                  type: string
                                  enum:
                                    - step
                                    - branch
                                    - end
                                title:
                                  type: string
                                  minLength: 1
                                  maxLength: 200
                                detail:
                                  type: string
                                  maxLength: 2000
                                position:
                                  type: object
                                  properties:
                                    x:
                                      type: number
                                    'y':
                                      type: number
                                  required:
                                    - x
                                    - 'y'
                              required:
                                - id
                                - type
                                - title
                            maxItems: 40
                          edges:
                            type: array
                            items:
                              type: object
                              properties:
                                id:
                                  type: string
                                  minLength: 1
                                  maxLength: 64
                                source:
                                  type: string
                                  minLength: 1
                                  maxLength: 64
                                target:
                                  type: string
                                  minLength: 1
                                  maxLength: 64
                                condition:
                                  type: string
                                  maxLength: 200
                              required:
                                - id
                                - source
                                - target
                            maxItems: 80
                        required:
                          - nodes
                          - edges
                      faqs:
                        type: array
                        items:
                          type: object
                          properties:
                            question:
                              type: string
                              minLength: 1
                              maxLength: 500
                            answer:
                              type: string
                              minLength: 1
                              maxLength: 2000
                          required:
                            - question
                            - answer
                        maxItems: 30
                      closingBehavior:
                        type: string
                        enum:
                          - confirm_and_end
                          - transfer
                          - callback
                          - custom
                      abilities:
                        type: object
                        properties:
                          transfer:
                            type: object
                            properties:
                              number:
                                type: string
                                maxLength: 32
                                pattern: ^\+\d{8,15}$
                              triggers:
                                type: array
                                items:
                                  type: string
                                  enum:
                                    - CALLER_ASKS_HUMAN
                                    - FRUSTRATED
                                    - ASKS_MANAGER
                                    - UNKNOWN_QUESTION
                                    - BILLING
                                maxItems: 5
                            required:
                              - number
                          booking:
                            type: object
                            properties:
                              types:
                                type: array
                                items:
                                  type: string
                                  enum:
                                    - site_visit
                                    - online_meet
                                    - phone_callback
                                minItems: 1
                                maxItems: 3
                            required:
                              - types
                          callback:
                            type: boolean
                          whatsapp:
                            type: object
                            properties:
                              collectionIds:
                                type: array
                                items:
                                  type: string
                                  minLength: 1
                                minItems: 0
                                maxItems: 20
                              templateIds:
                                type: array
                                items:
                                  type: string
                                  minLength: 1
                                minItems: 0
                                maxItems: 20
                            required:
                              - collectionIds
                          knowledgeDocIds:
                            type: array
                            items:
                              type: string
                              minLength: 1
                            maxItems: 20
                          functionIds:
                            type: array
                            items:
                              type: string
                              minLength: 1
                            maxItems: 20
                      languageSwitching:
                        type: string
                        enum:
                          - fast
                          - balanced
                          - strict
                      keyTerms:
                        type: array
                        items:
                          type: string
                          minLength: 1
                          maxLength: 40
                        maxItems: 40
                      sampleDialogue:
                        type: string
                        maxLength: 6000
                      promptSpec:
                        anyOf:
                          - type: number
                            enum:
                              - 1
                          - type: number
                            enum:
                              - 2
                      overrides:
                        type: object
                        properties:
                          namesPolicy:
                            type: string
                            enum:
                              - use_name
                              - no_names
                          identityConfirm:
                            type: string
                            enum:
                              - by_name
                              - by_enquiry
                          silenceHandling:
                            type: string
                            enum:
                              - ask
                              - reengage
                          endCallEtiquette:
                            type: string
                            enum:
                              - close_only
                              - final_question
                          mixRatio:
                            type: string
                            enum:
                              - balanced
                              - english_leaning
                              - hindi_leaning
                    required:
                      - agentName
                      - companyName
                      - languages
                      - primaryLanguage
                      - gender
                      - tone
                      - goal
                      - flowSteps
                      - faqs
                  abilities:
                    type: object
                    nullable: true
                    properties:
                      transfer:
                        type: object
                        properties:
                          number:
                            type: string
                            maxLength: 32
                            pattern: ^\+\d{8,15}$
                          triggers:
                            type: array
                            items:
                              type: string
                              enum:
                                - CALLER_ASKS_HUMAN
                                - FRUSTRATED
                                - ASKS_MANAGER
                                - UNKNOWN_QUESTION
                                - BILLING
                            maxItems: 5
                        required:
                          - number
                      booking:
                        type: object
                        properties:
                          types:
                            type: array
                            items:
                              type: string
                              enum:
                                - site_visit
                                - online_meet
                                - phone_callback
                            minItems: 1
                            maxItems: 3
                        required:
                          - types
                      callback:
                        type: boolean
                      whatsapp:
                        type: object
                        properties:
                          collectionIds:
                            type: array
                            items:
                              type: string
                              minLength: 1
                            minItems: 0
                            maxItems: 20
                          templateIds:
                            type: array
                            items:
                              type: string
                              minLength: 1
                            minItems: 0
                            maxItems: 20
                        required:
                          - collectionIds
                      knowledgeDocIds:
                        type: array
                        items:
                          type: string
                          minLength: 1
                        maxItems: 20
                      functionIds:
                        type: array
                        items:
                          type: string
                          minLength: 1
                        maxItems: 20
                  promptEditedManually:
                    type: boolean
                  createdAt:
                    type: string
                  updatedAt:
                    type: string
                required:
                  - id
                  - name
                  - prompt
                  - greeting
                  - voice
                  - status
                  - preCallVariables
                  - variables
                  - systemVariables
                  - extractionConfig
                  - agentType
                  - enableRecording
                  - endCallEnabled
                  - endCallMessage
                  - endCallTriggers
                  - maxCallDurationSecs
                  - backgroundAudioId
                  - backgroundAudioVolume
                  - voicemailDetectionEnabled
                  - voicemailMessage
                  - screenerHandlingEnabled
                  - transferEnabled
                  - transferNumber
                  - transferMessage
                  - transferTriggers
                  - language
                  - studioConfig
                  - abilities
                  - promptEditedManually
                  - createdAt
                  - updatedAt
        '400':
          description: >-
            - `idempotency_key_invalid`: Idempotency-Key is over 200 chars or
            has non-printable or non-ASCII characters.

            - `idempotency_key_required`: A billed endpoint was called without
            an `Idempotency-Key` header (`400`), or a `/v1` lead push without
            `idempotencyKey` in the body (`422`).

            - `internal_error`: An unexpected error. A `400` with this code
            usually means the body is not valid JSON; a `413` means the body is
            larger than 1 MB.

            - `invalid_body`: The request body (or query) failed validation.
            Details are in `issues` (or `detail`). `422` on `POST
            /v1/campaigns/{campaignId}/leads`.
        '401':
          description: >-
            - `invalid_api_key`: The API key is unknown, revoked or expired, or
            its workspace was deleted.

            - `unauthorized`: No `Authorization: Bearer` header, or an empty
            token.
        '403':
          description: >-
            - `api_key_not_scoped`: A key issued without scopes was used outside
            `/v1`.

            - `api_key_owner_inactive`: The member the key acts for was removed
            or suspended.

            - `forbidden`: The key lacks the permission named in
            `requiredPermission`, or the resource belongs to another workspace.

            - `workspace_pending_approval`: The workspace has not been approved
            yet.

            - `workspace_suspended`: The workspace is suspended.
        '404':
          description: >-
            - `agent_not_found`: Agent id missing or not in this workspace (400
            on POST /v1/campaigns, inbound-number assignment and suggest
            routes).
        '409':
          description: >-
            - `agent_limit_reached`: Agent quota reached on duplicate.

            - `idempotency_in_progress`: A request with the same Idempotency-Key
            is still running.

            - `name_taken`: An agent, campaign or campaign type with that name
            already exists (unique constraint).
        '413':
          description: >-
            - `internal_error`: An unexpected error. A `400` with this code
            usually means the body is not valid JSON; a `413` means the body is
            larger than 1 MB.
        '422':
          description: >-
            - `idempotency_key_reused`: The `Idempotency-Key` was already used
            for a different request (`422`). On `POST /calls/test`, `409` means
            a call with this key already exists.
        '429':
          description: '- `rate_limited`: Too many requests.'
        '500':
          description: >-
            - `internal_error`: An unexpected error. A `400` with this code
            usually means the body is not valid JSON; a `413` means the body is
            larger than 1 MB.
        '502':
          description: >-
            - `provider_error`: The calling service rejected the request
            (`upstreamStatus` 4xx) or was unavailable (5xx).
        '503':
          description: >-
            - `database_unavailable`: The service is temporarily unavailable.

            - `idempotency_unavailable`: The idempotency check could not run.
            Nothing was done.
components:
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Your API key, e.g. `pk_live_xxxxxxxxxxxxxxxxxxxxxxxx`.

````

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